# Terms of Service Last updated 14 July 2026 These Terms govern your access to and use of Orbit, including our website, app builder, AI agents, hosting, deployment, billing, support, and related services. By creating an account, using Orbit, or launching an app, you agree to these Terms and our Privacy Policy. If you use Orbit for a company or other organization, you represent that you have authority to bind that organization. ## 1. What Orbit does Orbit, also published as Orbit Apps, is a product of Vade Labs Pvt. Ltd., a company incorporated in India and based in Bengaluru, Karnataka. In these Terms, "Orbit", "we", "us", and "our" mean Vade Labs Pvt. Ltd. Orbit is a platform for building and launching software. You describe what you want in plain language, our AI agents help plan, generate, edit, host, deploy, and operate the app, and you decide when to launch it. Orbit is a tool for building software; you remain responsible for what you ask it to build and what you choose to launch. ## 2. Key terms - **Service** means Orbit and all related websites, apps, agents, hosting, deployment, support, and billing features. - **Input** means prompts, files, instructions, data, messages, credentials, and other materials you provide. - **Output** means code, text, designs, schemas, workflows, suggestions, configuration, and other material generated through the Service. - **Customer App** means any app, site, workflow, database, or software project you build, preview, launch, or operate through Orbit. - **Customer Data** means Input, Output, Customer Apps, app data, end-user data, and other content you or your end users submit to or store through Orbit. - **End Users** are people who visit or use your Customer Apps. - **Credits** are units used to pay for launches, hosting, usage, or paid features. - **Third-Party Services** include AI model providers, payment processors, hosting providers, domains, APIs, integrations, messaging services, and other services not controlled by Orbit. ## 3. Minimum Age You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Services. If you are under 18, you must have your parent or legal guardian's permission to use the Services. ## 4. Your right to use Orbit Subject to these Terms and your plan limits, Orbit grants you a limited, revocable, non-exclusive, non-transferable right to access and use the Service. You may not copy, resell, sublicense, frame, scrape, benchmark, reverse engineer, circumvent security or usage limits, or use Orbit in a way that interferes with the integrity, performance, or availability of the Service. Unless your plan or written agreement says otherwise, agency, resale, embedding, white-label, or client-delivery use may require a paid commercial plan. ## 5. Ownership As between you and Orbit, you own your Input, Customer Data, Customer Apps, and Output to the extent ownership is permitted by applicable law and subject to any third-party or open-source rights. Orbit owns the Service, agents, editor, infrastructure, templates, systems, documentation, trademarks, usage data, and underlying technology. You grant Orbit a limited license to host, copy, process, transmit, display, modify, and use Customer Data only as needed to provide, secure, support, bill for, maintain, and improve the Service; comply with law; and enforce these Terms. If you give us feedback, suggestions, ideas, or requests, we may use them without restriction or compensation. You are responsible for making sure you have all rights and permissions needed for the Input, data, content, marks, and third-party materials you provide or use in a Customer App. ## 6. AI and agent-generated output Orbit uses AI models and software agents. AI Output may be inaccurate, incomplete, non-unique, insecure, offensive, or unsuitable for your use case. Other users may receive similar or identical Output. Output may include third-party or open-source code, packages, assets, or dependencies that carry their own licenses and obligations. You are solely responsible for reviewing, testing, validating, securing, and approving all Output before relying on it or launching it. Orbit may suggest, edit, execute, deploy, or configure code and services based on your instructions. You are responsible for the instructions you provide and for approving agent actions that affect your apps, data, accounts, integrations, domains, billing, or third-party services. Orbit does not provide legal, financial, medical, security, compliance, or other professional advice, and Output should not be treated as a source of truth. ## 7. Your launched apps and end users You are responsible for each Customer App you build, preview, launch, operate, or share, including its content, functionality, data, security, legality, privacy notices, terms, consents, moderation, accessibility, taxes, and end-user support. If your Customer App collects personal information, payments, health data, financial data, children's data, location data, or other regulated information, you are responsible for the notices, consents, safeguards, and legal basis required by applicable law. You must not represent that Orbit endorses, operates, audits, certifies, or is responsible for your Customer App unless we say so in writing. You are responsible for backing up or exporting Customer App data where export tools are available and for preserving copies of any content you need. ## 8. Acceptable use Use Orbit lawfully and respectfully. You may not use Orbit or any Customer App for illegal activity; malware; phishing; credential theft; spam; abusive advertising; scams; harassment; hate; threats; sexual exploitation; doxxing; privacy violations; IP infringement; unlawful surveillance; regulated activity without required approvals; network attacks; crypto mining; scraping that violates law or terms; evading bans, credits, quotas, or limits; creating accounts in bulk; disrupting the Service; or harming Orbit, users, end users, or third parties. We may investigate, remove content, throttle usage, disable features, suspend launched apps, or suspend or terminate accounts if we believe activity violates these Terms, creates legal or security risk, burdens the Service, harms others, or could expose Orbit or our users to liability. ## 9. Building, launching, credits, and payment Building and previewing apps may be free unless a plan says otherwise. Launching, hosting, paid features, additional usage, domains, integrations, support, or other services may require payment or Credits. You authorize us and our payment processors to charge your selected payment method for fees, Credits, taxes, renewals, overages, and other charges associated with your account or Customer Apps. Fees and Credits are non-refundable and non-transferable except where required by law or expressly stated by Orbit. Stopping or cancelling a launch ends future charges but does not automatically refund prior fees or used Credits. We may change prices, plan limits, credit rules, or billing practices with notice where required. If payment fails, is overdue, or is charged back, we may lock, limit, suspend, or terminate your account, paid features, or Customer Apps, and you are responsible for taxes, collection costs, and amounts owed. ## 10. Third-party services Orbit may rely on or connect to Third-Party Services, including AI model providers, hosting, databases, payment processors, domains, email, SMS, WhatsApp, OAuth providers, APIs, plugins, packages, and app stores. Third-Party Services are governed by their own terms and privacy practices. We are not responsible for Third-Party Services, their output, outages, pricing, policy changes, security incidents, or decisions to suspend, limit, or terminate access. ## 11. Privacy, data, and consent Our Privacy Policy explains how we collect, use, and protect personal information. You are responsible for giving notices and obtaining consents required for your use of Orbit and for your Customer Apps, including consents related to end-user data collection, processing, transfer, disclosure, cookies, analytics, marketing, and AI features. Business customers may request a data processing agreement where applicable. Orbit may collect technical logs, performance data, usage data, diagnostics, and aggregated or de-identified information to operate, secure, analyze, support, and improve the Service. Usage data excludes Customer Data that identifies you or your end users unless described in the Privacy Policy or required to provide the Service. ## 12. Security and availability We use reasonable technical and organizational measures to protect Orbit, but no service is perfectly secure or always available. Orbit may be interrupted by maintenance, failures, attacks, internet issues, Third-Party Services, legal requirements, or events outside our control. You are responsible for your devices, internet access, browser, account credentials, app configuration, secrets, and the security choices you make in Customer Apps. ## 13. Beta features and service changes Some Orbit features may be beta, experimental, preview, free, or early access. They may be changed, limited, suspended, or discontinued at any time and may be less reliable than generally available features. We may modify, improve, limit, or discontinue any part of the Service, including models, agents, features, plans, limits, integrations, hosting options, or pricing, with reasonable notice where practical or legally required. ## 14. Suspension, termination, export, and deletion You may stop using Orbit at any time. You may request export or deletion of your account, Customer Apps, or Customer Data by contacting us or using in-product tools where available. Deletion may not be immediate and may exclude backups, logs, billing records, abuse-prevention records, legal holds, or information we must retain for legitimate business, security, or legal reasons. We may suspend or terminate your account, access, paid features, or Customer Apps if you breach these Terms, fail to pay, create legal or security risk, misuse the Service, or if required by law or Third-Party Services. After termination, your right to use Orbit ends, but sections that by nature should survive will continue, including ownership, payment obligations, privacy, disclaimers, liability limits, indemnity, dispute terms, and enforcement rights. ## 15. Copyright and IP complaints If you believe content on Orbit or a Customer App hosted by Orbit infringes your copyright or other intellectual property rights, contact hello@vadelabs.com with: your physical or electronic signature; identification of the work claimed to be infringed; identification and location of the allegedly infringing material; your contact information; a statement that you have a good-faith belief the use is unauthorized; and a statement, under penalty of perjury where applicable, that the information is accurate and you are the rights owner or authorized to act for the owner. We may remove or disable material and may terminate repeat infringers where appropriate. ## 16. Disclaimers Orbit, the Service, AI Output, suggestions, beta features, Third-Party Services, and Customer Apps are provided as-is and as-available. To the fullest extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, uninterrupted operation, security, availability, and error-free performance. We do not guarantee that Orbit will produce a particular result, that Output will be correct or lawful, or that a Customer App will generate revenue, users, approvals, compliance, or business outcomes. ## 17. Limitation of liability TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR LICENSORS, PROVIDERS, AFFILIATES, AND OFFICERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, EXCEPT TO THE EXTENT SUCH LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW. WITHOUT LIMITING THE FOREGOING, WE WILL NOT BE LIABLE FOR ANY DOWNTIME, FAILURES, DELAYS, OR OTHER ISSUES CAUSED BY INFRASTRUCTURE PROVIDERS, THIRD-PARTY AI PROVIDERS, OR OTHER THIRD PARTIES; FOR ERRORS OR INACCURACIES IN AI OUTPUT; FOR ANY ACT OR OMISSION BY YOU, YOUR USERS, OR ANYONE USING YOUR ACCOUNT; OR FOR LOSS OF CUSTOMER DATA, EXCEPT TO THE EXTENT CAUSED BY OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT. IN NO EVENT WILL OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EXCEED THE AMOUNT YOU PAID US FOR THE SERVICES IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM, EXCEPT TO THE EXTENT SUCH LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW. ## 18. Indemnity You will defend, indemnify, and hold harmless Orbit and its affiliates, officers, employees, contractors, suppliers, and licensors from claims, losses, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from your use of Orbit; Customer Apps; Customer Data; End Users; your breach of these Terms; your violation of law; your payment obligations; or allegations that your Input, Output, Customer App, data, marks, or content infringes or violates third-party rights. ## 19. Export controls and sanctions You may not use Orbit if doing so is prohibited by applicable export-control, sanctions, embargo, or restricted-party laws. You represent that you are not located in, organized under the laws of, or ordinarily resident in a prohibited jurisdiction, and that you are not on any restricted-party list that would make your use of Orbit unlawful. ## 20. Disputes If you have a dispute with Orbit, contact us first so we can try to resolve it informally. These Terms and any dispute arising from or relating to Orbit will be governed by the laws of India, without regard to conflict-of-law rules. Subject to any contrary mandatory law or written agreement with Orbit, the courts in Bengaluru, Karnataka, India will have exclusive jurisdiction over disputes. Where permitted by law, claims must be brought individually and not as part of a class, consolidated, or representative action. Nothing prevents either party from seeking urgent injunctive or equitable relief to protect security, intellectual property, confidential information, or service integrity. ## 21. Changes to these Terms We may update these Terms as Orbit grows. We will update the date above and, for material changes, provide notice in the product, by email, or by another reasonable method where required. Continuing to use Orbit after the effective date of updated Terms means you accept them. If you do not agree to updated Terms, you must stop using Orbit. ## 22. Contact Questions about these Terms, privacy, billing, copyright complaints, export, deletion, or account issues can be sent to hello@vadelabs.com, or by post to Vade Labs Pvt. Ltd., Bengaluru, Karnataka, India.